What I bring to a training room comes from the operational side of ports as much as the software itself. These are the areas I work in — grounded in enterprise software support and the reality of a live terminal.
Technical training design & delivery
Building and delivering training that makes complex enterprise software click for the people who use it — whatever the format, in the room or remote.
Navis N4 & Master Terminal
Designing and delivering training on the terminal operating systems that keep cargo moving through some of the world’s busiest ports.
Enterprise software support
Years spent supporting enterprise software in production — translating between what the software does and what the operation actually needs.
Logistics & terminal operations
A background on the operational side of logistics, so training is grounded in how a working port really runs, not just how the software is meant to.
Database & integration troubleshooting
Comfortable in the weeds of databases, integrations, and the bugs that only surface in a live port.
Operational go-live support
Late-night shifts through go-lives and high-stakes takeovers, supporting terminals around the world when the stakes are highest.